Cart & Checkout FAQ
Rogue Australia ships gear to Australian Internal States and Territories only. If you are located outside Australia or off the mainland you may contact team@rogueaustralia.com.au to place an order. Additional shipping is required.
New Zealand customers are responsible for any custom fees that may be associated with the order once it arrives at the border.
Click here for details.
Rogue accepts the following payment methods:
- Visa / MasterCard
- Apple Pay
- PayPal
- Klarna
- Rogue Gift Cards
If you have a Rogue account, you can safely and securely store your preferred method of payment. Don’t have an account with us? Create one here.
Yes. Rogue offers financing and flexible payment options through Klarna.
Take advantage of buy now, pay later plans to split your purchase into manageable payments while receiving your order right away.
Approval and terms are determined by the provider during checkout.
Please be sure you are entering your state/province AND postal/zip code. Both locations are needed to estimate shipping properly. If you only enter a postal/zip code it will also need a state. You can also refresh the page to reset the form and re-enter your information. If this solution doesn’t work for you please feel free to contact us or call us at 02 4627 4005 to complete your purchase and we will troubleshoot your issues.
Gateway error messages indicate that the Credit Card information you have entered was either entered incorrectly or was declined. Many times people forget to use the proper billing address or miss type the expiration date or card number. If all of your information is correct but the card was declined this may be caused by a purchasing limit on your card, perhaps it was exceeded. This is also often the case. If neither of these solutions works for you please feel free to contact us or call us at 02 4627 4005 to complete your purchase and we will troubleshoot your issues.
The reason for this is caused by your browsers cookies settings. Most/all online stores and websites require cookies to be enabled to make purchases and use the full functions of the website. If you are unsure if your cookies are enabled or how to enable them follow this link about how to check and enable your cookies. If this solution doesn't work for you please feel free to contact us or call us at 02 4627 4005 to complete your purchase and we will troubleshoot your issues.
You do not need to call in your order. If you would like to pay for an order with multiple credit cards, you can purchase a gift card for the amount you would like to put on each credit card. You can then enter the gift card code(s) into your shopping cart when submitting your order online.
If you are ordering Rogue gift cards with a prepaid gift card such as Visa or MC, we recommend holding onto these cards for 1-2 weeks for verification. This type of transaction may get flagged as fraudulent so you could be contacted to verify payment information. To avoid this, please contact us before placing your order.